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Frequently Asked Questions

How long will it take to receive my XLE package?

At check out you will see there are a few shipping options to choose from. We offer free shipping on every order, this is our standard shipping option. This shipping method can take up to 14 working days to arrive. Express shipping will ensure your package arrives in 3-5 days. If you have any further questions regarding shipping, please contact customer service.

Do you have a store I can visit?

xlethelabel.com is an online store and has no physical store available for customers to visit.

I need help with ordering. Is there someone I can contact?

One of our friendly XLE customer service representatives will gladly help you out with your order! Check out the contact us section for more information.

Do you give discounts on clothing?

Occasionally, we provide special offers and discounts. When we do, it will be advertised on the website and our instagram @xlethelabel

How do I know if the purchase I made was successful?

When you make a purchase with xlethelabel.com, we will send you a confirmation email with the details. If you haven’t received a confirmation email within 24 hours of your purchase, please contact us.

I’ve received my order, but I am not happy with it. Can I exchange, refund or return the item?

We have options available for customers that are not satisfied with their XLE purchase. For more information, read our return policy.

How do I make a complaint?

We take complaints seriously and will try to resolve any dispute as soon as possible! Customers wishing to complain are encouraged to contact us as soon as possible.

 


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    Size guide
    Clothes
    Jeans / Trousers
    Bras
    Shoes
    Please use these size charts to help determine your size.

    Please use these size charts to help determine your size. Please note that these charts are indicative only. Sizes and measurements may vary to actual item. Please email us if you need the fit of a particular item.

    • 1. Bust
      Measure around the widest point over the bust.
    • 2. Waist
      Measure around natural waistline.
    • 3. Hips
      Measure around natural waistline.
    Clothes
    INTEUUKUSFR/ESAUJAPIT(RU)
    XXS324034433638
    XS346236653838/40
    S368438874040
    M38106401094242/44
    L401284212114446
    XL4214104414134648
    XXL4416124616154850
    XXXL4618144818175054
    Body measurements
    EUBust (cm)Waist (cm)Hips (cm)
    3480-8464-6890-94
    3684-8868-7294-98
    3888-9272-7698-102
    4092-9676-80102-106
    4296-10080-84106-110
    44100-10484-88110-114
    46104-10888-92114-118
    48108-11292-96118-122